Customer service
The after-sales service department has the functional modules such as technical support, accessories management, product remote monitoring, regional network management and comprehensive management etc. It standardizes after-sales service and business procedures, clarifies work responsibilities, and improves service levels in the whole company. It forms the after-sales service model with prevention first and maintenance second. The combination between the real-time monitoring of product operation, active tracking of network services, regular safety inspections, and on-site emergency handling effectively ensures the safety of product operations and fault handling.
Once-for-all service
The service aims to meet requirements of customers by quick responding and fault handling with latest information and well trained skills.
Touch creation
we not only simply satisfies customer’s demand, but also try our best to exceed their expectations by offering over-value services to achieving their loyalty.
Timely response
Customer demand is a command: to arrive at the service site on time as required; With the fastest response and the shortest time to meet customer demand is the enduring pursuit of ANC.
Create value-adding
While serving customers, we sense customer demands and advice on time, and make reasonable suggestions for product updates and new market development.
